| Theme | All 37 low reviews | This week | Last week |
|---|---|---|---|
| Pricing & subscriptions | 22 | 3 | 2 |
| Other | 8 | 0 | 0 |
| Crashes & bugs | 7 | 0 | 1 |
| Support & service | 4 | 0 | 1 |
| Login & account | 4 | 0 | 0 |
| Ads & notifications | 3 | 0 | 1 |
| Update regressions | 1 | 0 | 1 |
| UI & usability | 1 | 0 | 0 |
| Version | Reviews | Avg |
|---|---|---|
| 1.3.3 | 2 | 1.00 |
| 1.3.1 | 4 | 2.25 |
| 1.3 | 6 | 2.67 |
| 1.2.5 | 5 | 3.40 |
| 1.2.4 | 7 | 4.43 |
| 1.2.3 | 6 | 4.33 |
★★★★★ Not worth it - Doesn’t track international flights 2026-11-02 · v1.3.3I got this last year, and was hoping it would pay off in the long run. Unfortunately, first thing I learned this doesn’t track international flights (which I travel most). As for domestic flights, out of 10 flights, I didn’t get any benefit. It’s been absolutely useless for me, and wasted money on this. Wouldn’t recomm…
★★★★★ Hey Jetback, how do I get my refund from you? 2026-10-29 · v1.3.3I have been a member for a year and never got a single dime in airline refunds. You have a guarantee that says you will refund the cost of the app if this is the cas e. How do I get my refund?
★★★★★ A waste of $100 that I’m still trying to get refunded 2026-10-27 · v1.3.1FYI, they only refund you money if the flights you purchased dropped more that $100/ticket. As someone who buys cheap flights to start, I got zero credits over the last 10 months. And I signed up at the end of the promotional period where you get your money back if you don’t get any refunds and I’m still emailing back …
★★★★★ If you use miles or flyer discounts this app will not work as advertised …. 2026-10-21 · v1.3.1If you utilize any sort of discount/flyer credit or miles while booking your flights, this app will not work for you. And their “cancel anytime” pitch…. Yeah you can cancel anytime, however you’re still out the $99 you paid until your subscription expires (one year later) AND if you happened to utilize any miles or dis…
★★★★★ Inconsistent App & Poor Support 2026-10-20 · v1.3.1For $100/yr I would expect this app to work all the time and make me more money than I spend. But another service I use at the same price consistently finds fare drops more often than JetBack. On two occasions I have contacted JetBack support to request they force a fare check. The first time they told me they can’t …