| Theme | All 268 low reviews | This week | Last week |
|---|---|---|---|
| Pricing & subscriptions | 120 | 1 | 2 |
| Crashes & bugs | 97 | 0 | 2 |
| Login & account | 89 | 1 | 2 |
| Support & service | 47 | 1 | 2 |
| Other | 38 | 0 | 1 |
| Update regressions | 35 | 1 | 0 |
| UI & usability | 20 | 1 | 0 |
| Ads & notifications | 12 | 0 | 0 |
| Version | Reviews | Avg |
|---|---|---|
| 3.1.0 | 15 | 1.67 |
| 3.0.1 | 2 | 5.00 |
| 3.0.0 | 4 | 1.75 |
| 2.11.2 | 4 | 1.75 |
| 2.11.1 | 1 | 5.00 |
| 2.11.0 | 1 | 1.00 |
★★★★★ Don't trust 2026-10-31 · v3.1.0I used the product and canceled the premium charge for the app on October 18th I received a 45.09 charge today this is not a company I would trust I have the cancellation shown on my Apple subscription! .
★★★★★ Locked to cloud and erratic 2026-10-30 · v3.1.0The Pulsetto device is a brick if the cloud service goes offline for more than 48 hours. Congratulations you bought a hardware device that the manufacturer can turn off at will.
★★★★★ New update is awful 2026-10-27 · v3.1.0I don’t need graphics or video of whatever. Why would you make it so hard to see intensity? Decoration at the cost of function is never a good idea.
★★★★★ Don’t buy. Don’t sign up. There’s no way out 2026-10-27 · v3.1.0It didn’t work. I contacted them through the app to cancel before that fee hit and to return the device. Never heard. Contacted through email. Now it’s too late but since you have one device you never opened we’ll see what we can do. Didn’t hear back. Reached out again. Didn’t hear back. At a time when stress was at …
★★★★★ Don’t buy this 2026-10-24 · v3.1.0I have used the Pulsetto for several months until the device did not allow me to login, you can’t reset the password, tech support is a joke, The device is useless now! Despite paying the subscription! Is a trap I got the Neurpod, much better, more practical and no subscription, buy it and is yours
★★★★★ Lousy App 2026-10-23 · v3.1.0I received the device yesterday (10/22). I paid for the ungraded version total charge of $447. Installed the app, as the device will not work without it. The app will not give me access until I verify through my email, guess what not one verification email has been sent. I’ve tried it numerous times with the same resul…